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Technical Support Specialist

Description:
  • Work closely with R&D to interpret and translate scientific data/protocol/manual into commercial implications.
  • Be responsible for eMarketing, website and other technical content generation and to provide timely updates
  • Develop application reviews to give scientists ideas  on how they can better utilize our products/services. 
  • Educate customers about new biological applications/technical advancements via interesting and engaging writing materials and power point presentations.
  • Support marketing and sales by designing/implementing hands-on training; conducting customer visits /seminars, and answering presales questions on the applications of our diverse product/service offerings.
  • Advise marketing and R&D based upon competitor analysis as well as related industry trends and developments.

Requirement:

Ph.D. in Life Sciences with 1+ year experience in marketing, technical and/or application support is desired. Masters in Life Sciences with 3-5 years in marketing, technical and/or application support;
  • Self-motivated, ability to multitask;
  • Strong commercial acumen;
  • Excellent teamwork and communication skills (verbal and written);
  • Willing to travel about 20-30% ( US, Canada, Europe, Asia)
To apply for this position, please send your resume to info@arraystar.com